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Customer policy and Price policy
When you shop at the art, you have a 24 month warranty. This means that you can either have the item repaired, exchanged or a reduction in the price, depending on the specific situation. According to the Consumer Contracts Act, the consumer has a 14-day right of withdrawal when purchasing goods or services.
However, you do not have the right of withdrawal when you enter into agreements on:
Items that are specially made for you - so-called order purchase.
The price of the goods is not negotiable after an agreed amount.
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